Ampcus Inc., headquartered in Chantilly, Virginia is certified by SBA, USPAACC, WBENC. VMSDC as a leading 8(a), Minority and Women owned Professional services and Staff Augmentation firm. Our repeat business rate with our various clients has been remarkable and the extension of contracts with various clients stands testimony to our high commitment levels. Ampcus is proud of our high employee retention rate thereby ensuring that the work performed at our various client sites is smooth and efficient at all times.
Responsibilities:
Designs and codes from specifications, analyzes, evaluates, tests, debugs, documents, and implements moderately complex software applications
- Under general direction, devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results
- Competent to work at the highest technical level of all phases of applications programming activities
- Monitor program execution for expected performance
- Modifies, installs, and prepares technical documentation for system software applications
- Monitors systems capacity and performance, plans and executes disaster recovery procedures, and provides Tier 2 technical support.
- May customize purchased applications, and assists in maintaining program libraries and technical manuals
- Provides high level written communications such as white papers, decision documents, or research papers
- Identify, escalate and document production impact issues for the environment to confirmed delivery for business notification
- 4-8 years experience with various call center QM/Speech analytic related application suites required, including Verint (Witness), NICE, Nexidia, or Call Miner
- 4-8 years experience with functional test software development in a manufacturing environment
Two or more years’ experience required supporting Windows servers in a production enterprise environment;
Experience with Windows system administration, such as SQL and IIS, and TCP/IP networking
Experience using Java, SSIS, ASP.Net, Angular JS, XML, and SQL server
Strong analytical & troubleshooting skills
Position: Software Engineer
Locations: Little Rock AR 72202
Duration: 06 months Contract
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